Terms of Service

These Terms of Service (“Terms”) govern your use of the educational services provided by Cinderbay Decision Institute at our official domain cinderbay.bond (“Service”). By accessing or using the Service, you agree to be bound by these Terms.

1. Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. Provide accurate information and update it promptly.

2. Enrollment and payments

• Fees are listed in USD and are due at enrollment unless otherwise agreed in writing.
• Refunds: full refund within 7 days of cohort start; after that, pro-rated credits may apply at our discretion.
• Taxes and bank fees may apply depending on your jurisdiction and payment method.

3. License and acceptable use

We grant you a personal, non-exclusive, non-transferable license to access course materials for your individual learning. You agree not to resell, redistribute, or create derivative works from our content without prior permission.

• No unlawful, fraudulent, or abusive activity.
• No interference with our Service or circumvention of access controls.
• No scraping of course content or user data.

4. Intellectual property

All materials, including curricula, templates, and trademarks, are owned by Cinderbay Decision Institute or its licensors and protected by applicable laws.

5. Disclaimers

We provide educational content “as is” without warranties of any kind. We do not guarantee business outcomes, revenue improvements, or promotion results. You are responsible for decisions you make using the skills learned.

6. Limitation of liability

To the maximum extent permitted by law, we are not liable for indirect, incidental, special, consequential, or punitive damages. Our total liability for any claim is limited to the amount you paid for the Service in the 12 months prior to the claim.

7. Termination

We may suspend or terminate access for violations of these Terms or for security reasons. You may stop using the Service at any time.

8. Governing law

These Terms are governed by the laws of the State of California, without regard to conflict of laws principles.

9. Changes

We may update these Terms. We will post the updated version with a new effective date and, where required, notify you of material changes.

10. Contact

Questions about these Terms: [email protected].